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profile-icon Alex Hall
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The Dawsonera eBook platform will no longer be available after 31st July 2020. This is as a result of the company, Bertram Books, going into administration.

All titles are transferring to other platforms over the course of 30th-31st July. During this time there may be temporary loss of access via the library catalogue. If this happens, please go direct to the VLEbook platform: Link to VLEbooks for Exeter users. Log in with your Exeter IT login if prompted and search by title



profile-icon Caroline Gale
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The Dawsonera eBook platform will no longer be available after 31st July 2020. This is as a result of the company, Bertram Books, going into administration.

The Library is working with other suppliers to transfer the books currently available to other online platforms, and to update links in Library Search and in reading lists. There may be a temporary loss of access to content, as it is not known when the Dawsonera platform will stop being available.

As a user, you may have information stored in your account that you will need to retrieve, such as saved searches, notes or recently viewed items. You need to do this by 30th July 2020 as transfers of books will be starting on 31st July.

To do this, first login to the platform: Link to Dawsonera for Exeter users

  • Once logged in, go to My Account.
  • The box on the left shows you different sections such as Bookmarks, Title Notes and Recently Viewed items.
  • Go to each section and make a note of the contents if you need them.
  • There is no mechanism to export the lists, so the process is manual.

In addition, you may have notes made in specific books.

  • To retrieve these, go to the book (either search via Library Search and follow the link, or search within Dawsonera itself).
  • There is no mechanism to identify which books in your account have notes on them.
  • Open the book in Read Online mode.
  • On the left, click on Notes and then Export.
  • This creates a .rft file of your notes that can be opened in Word or similar apps.
profile-icon Lee Snook
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The Libraries buildings remain closed with library staff working remotely to support you.  You can contact us by email or chat with us online.  The Library's priority is to keep all its library users and library staff safe and well supported, and we are keeping our services under constant review to provide the very best support we can.

A small crew of library staff have limited access to the Forum Library to support "Click and collect" and "Scan and deliver" services to support University Research Restart plans.  You can find out more about this on our FAQs page.

The team are also working to clear a huge backlog of library materials that has built up whilst the library was closed. Whilst the buildings remain closed, we are recommending that you hold on to any library books.  We'll advise later once books can be safely returned.   If that is not possible, perhaps because you are a finalist student leaving Exeter, then please check out the guidance on our FAQs about return options.

We are so proud of our staff who have volunteered to help with this effort. We needed to significantly reduce the number of library staff on site during this phase, so have just a few members of staff beavering way.  To keep all staff and users safe, they are working under stringent safety protocols: wearing face coverings, practising physical distancing and cleaning/sanitising equipment and surfaces.  One of their first tasks will be to sort all the backlog of returned books and new books, and store them securely for a 3 day quarantine period to ensure they are safe for subsequent use.

We thought we'd share a few photos to show you what a huge effort the team are putting in.




These represent just a selection of the material. Other book mountains are stored elsewhere on campus, awaiting our attention. You can see why we are recommending that you hold on to library books, if you possibly can!





We are hugely appreciative of the help we have received from other teams within the University to support this endeavour.  The advice and guidance from the Health & Safety and Estates Teams has been invaluable in helping us prepare for this activity.  We have been well supplied with the cleaning materials we need to keep ourselves safe, and the University Mail Room and Transport Teams have put in a stellar effort to retrieve and deliver library books to the library from student residences all around the campus and the city, not to mention dealing with all the items arriving by post.



It will be some time before the library services and buildings fully reopen.  This will need to be a staged approach, based on health and safety guidance to ensure we keep all staff and users safe.

Please do get in touch with us via  if you have any library questions.  These are unprecedented times for us all, and we will continue to do our very best to support you and connect you with the materials you need. 



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