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Accessing and Using Study Spaces

Information on study space arrangements currently in place to accommodate Covid-secure study

FAQs

Booking

  1. Why do I need to book?

As part of COVID-secure measures we have introduced a study space booking system. This is because:

  • We need to know who is using the spaces for test and trace purposes
  • Having a booking system in place means that there are fewer people walking through a space which makes it safer
  • We have needed to reduce the number of study spaces in line with social distancing, a booking system means that more people are able to access a space rather than on a first come first serve basis 
  1. How do I book?

You can use the booking system on these webpages to make a booking – see ‘how to book’ on the left hand menu

  1. How do I cancel a booking?

If you no longer need your space please cancel your booking so someone else can use it. 

You can cancel your booking in the booking system by clicking on ‘my bookings’ at the bottom of the screen.  You can only cancel future bookings, not those which have already started.

  1. Does it matter that I can’t use the whole timeslot?

It doesn’t matter that you don’t need the whole timeslot. 

  1. Why can I only book 7 days ahead?

At the moment you can only book up to 7 days ahead so that there is opportunity for more people to book as space. We are keeping the operation of the study spaces under constant review and this also allows us to be able to make changes to the spaces.

We would welcome your feedback on this and other aspects of the operation of the study spaces

  1. How many slots can I book per week?

Following feedback we have removed the limit of five slots per week in total. You can book sessions on the same day or on different days. 

We are keeping this under constant review and would welcome your feedback on this and other aspects of the operation of the study spaces 

  1. Why are there only a set number of slots per day?

There are a set number of slots per day to help with the COVID-secure management of the spaces in line with government guidelines. The current number and length of slots is intended to balance time needed for study and give more opportunities for people to access study spaces.

We are keeping this under constant review and would welcome your feedback on this and other aspects of the operation of the study spaces

  1. How do I book an AccessAbility space?

There are a small number of rooms which can be used for those who are supported by the AccessAbility service. These can be booked in the usual way through SID. They are not part of the main study space booking system,  

 

The Number of Study Spaces

 

  1. What should I do if I can’t find a space?

We’re sorry that you weren’t able to find a study space. We have unfortunately needed to reduce the number of study spaces for social distancing and to make the spaces COVID-secure. We are keeping this position under constant review and will increase the number of spaces as and when we can.

If you can’t find a space but need to be on campus you can visit one of the marquees or grab a bite to eat or a drink in one of the catering outlets on campus. You don’t need to book to be in one of these spaces.

  1. Why has the number of study spaces been reduced?

The number of study spaces has been reduced to be in line with social distancing of 2M. This is in line with government guidance on the safe use of spaces. We are keeping this under review and are exploring other options and mitigations to increase the number of study spaces as soon as possible.

 

Study Spaces Computers

 

  1. Why have computers been removed?

The computers have been removed in the library and some study spaces for a number of reasons.

Computers have many touch points especially on the keyboard which means there can be a higher risk of spreading infection.

It lowers the risk of spreading the virus if you bring your own computer or device to use on campus and we indicate on the booking system desks which have a power socket.

Many students already prefer to use their own laptop or device whilst studying on campus and the computer spaces are often not well used.

We have encouraged all students to bring their own laptop or device with them to campus to study because teaching will be delivered online and in person.

We are keeping this under constant review and would welcome your feedback on this and other aspects of the operation of the study spaces

  1. How can I get access to a computer?

There are a small numbers of computers on campus in study spaces for you to use. You can book these spaces using the booking system.

  1. What should I do if I can’t afford a laptop?

If bringing your own computer is financially difficult, you can apply for funds to buy computer equipment through the University's Success for All Fund. If you are disabled and need help to buy specialist equipment, we may also be able to help. Find out more www.exeter.ac.uk/financialhelp 

 

  1. I require AccessAbility software what do I do?

There are a small number of rooms which can be used for those who are supported by the AccessAbility service. These include specialist computers and software. These can be booked in the usual way through SID. They are not part of the main study space booking system

  1. I require specialist software which was on university computers – how do I access this now?

You can still access the software you need though your own device via the online hub or remote connection.

 

Using the spaces

 

  1. How do I use the study spaces?

You can find out how to use the spaces by clicking the link on the left.

  1. What safety measures are in place?

COVID-secure measures in place in the study spaces are:

  • Spaces are socially distanced at 2M
  • You should clean your space before you sit down  – see the further guidance on the left
  • There is a booking system in place to manage access and for test and trace purposes
  • The spaces are supported by the Here to Help team
  1. Can I sit in an unused space?

If you can see an unused space you can book this using the booking system.

If the booking system shows that there are no spaces available unfortunately you cannot sit at that space. Someone may be arriving to use the space shortly. We also need to have a record of who is used the space for test and trace purposes.

We are keeping this under constant review and would welcome your feedback on this and other aspects of the operation of the study spaces

  1. How to find your study space

You can find out about the study spaces including their location on the ‘about our spaces’ option in the menu to the left.

You will receive a confirmation email to your university email account when you have booked your space. Use the study desk number to find your desk in a space.

All desks are labelled with the number.

In some spaces the desk numbers are not sequential – this is so that we are ready for when more spaces become available.

  1. Can I study as part of a group?

At the moment you can’t use the spaces for group study as part of our COVID-secure measures. You can group study using Teams, Zoom or other digital applications.

  1. Can I eat at my desk?

Please do not eat in library spaces, this is to help keep the library facilities clean and limit spread of COVID-19.  You can eat at some of the drop in study spaces.

  1. What do I do if I don’t feel well?

Please don’t use a study space if you are not feeling well. If you feel unwell whilst you are using a study space please return immediately to your accommodation, self-isolate and contact the rapid response hub.  Details for the Rapid Response Hub are rapidresponsehub@exeter.ac.uk or on 01392 72 2929.

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