FAQs about the situation
What do I need to know about Coronavirus (COVID-19)?
What if I am unwell?
Do not leave home if you or someone you live with has any of the following; high temperature, a new continuous cough or loss of, or change to, your sense of smell or taste. Check the NHS website.
What University support and guidance is available?
Library staff are preparing for "Click and collect" and "Scan and deliver" services to support University Research Restart plans. Staff and post graduate researchers may request print material from the Forum Library. The start date for this service is 29 June 2020. You may fill in the Request print material form in advance. When the service is available, library staff will supply:
We will extend this service to include material held in St Luke's Library, Old Library and the Roborough basement, when planning is complete.
If you are a taught post graduate, undergraduate or a member of a partner institution, please get in touch with the library to discuss what you need. Library staff will check whether we can supply digital format, put you in touch with your subject librarian to discuss alternatives or consider any other options to support your study.
We hope to extend library services when we have the capacity to meet the demand, and it is safe and healthy for library staff.
What should I do with library books?
The best option is for you to keep library books while campus remains closed. If you cannot keep library books, please read the FAQs below.
If you need to return books:
Option 1: Leave books at reception desk in firstname.lastname@example.org may be left at reception desks with a
Can I still use the electronic resources?
Yes. All our electronic resources such as ebooks, journals and databases are available in the usual way. Just login with your University username and password for access. If you need help, use our Electronic Resources LibGuide or get in touch via email email@example.com or chat service. We are working with publishers to make more resources available as soon as possible. Updates will be added on the Latest Resources Updates page.
Can I still suggest new books?
Yes, students can still suggest books via the Book Suggestion Scheme, and staff can send in orders as usual, however we are only ordering ebooks. Items must be essential for teaching or research. Students and staff can contact their Liaison Librarian for help finding digital alternatives to print material which is unavailable.
Where is a good place to start to find resources to help me with my research?
Take a look at your subject libguides. You will find lots of information to guide you to relevant online resources for your subject area.
I am trying to complete an assignment remotely and need some advice on the library resources. Who can help me?
Please contact your Liaison Librarian who will be able to advise you. The team are setup to support you remotely and can help via email or scheduled online 1:1 chats.
How can I contact the Library with queries?
Contact us by email firstname.lastname@example.org