Elsevier have provided instructions on how to add a password to an existing account that has been set up using an institutional login. Alternatively, you can try to log out of your Mendeley desktop (help>reset mendeley) and then select the 'reset password' option. Once you have reset the password associated with the account using your university email address you can use this to log back into Mendeley desktop.
Mendeley - is both a free reference manager and an academic social network designed to help researchers find and work with collaborators. There is a Mendeley Quick Start Guide available.
Mendeley is free to use, but you will need to set up a personal account.
You can create an account and sign-in using your University email address and password for easy access to Mendeley.
You then have the choice of either accessing Mendeley through the desktop version, which can download using the link in the quick start guide above, or you can create an account and use the web version which does not require that you download any software.
If you have any difficulty installing or using the plug-in, you can instead use the Mendeley Web version and the built-in citation tool within Word - please see the instructions in the adjacent tab for further details.
1. Export your references from your Mendeley Web Library:
Open your Mendeley Web Library.
Select the references you want to export.
From the options at the bottom of the screen, select Export and then Microsoft Word (*.xml).
2. Import your references into the Microsoft Word Citation Manager:
Go to “References” and in the 'Citations and Bibliography' section, click on Manage Sources.
Click on Browse, navigate to the file you just downloaded and click on OK.
Your references will appear in the left hand pane. Select the reference(s) you wish to use and click on Copy, so they appear in the right hand pane.
Click on Close.
3. Insert references into your document:
In the 'Citations and Bibliography' section, click on Insert Citation.
Select your reference from the list.
References produced by Mendeley may not always be accurate, and you may sometimes need to edit them to ensure that they are correct and align with University of Exeter style guidelines as detailed in Cite Them Right. In Mendeley, there are a few ways to do this:



Mendeley Word plug in issue
If the Mendeley Word plug in is no longer working for you please follow the troubleshooting instructions below:
https://service.elsevier.com/app/answers/detail/a_id/23237/supporthub/mendeley/p/16075/
University of Exeter LibGuide is licensed under CC BY 4.0