Live chat
Click on 'Ask us' on any of our webpages to start a conversation with a real life member of library staff 24/7. The button should be on the right hand side. Exeter library staff can chat during office hours including weekends and librarians from other institutions across the globe will aim to help you out of hours.
We aim to give an initial response in two working days. Email library@exeter.ac.uk
It may be a while since your last piece of academic writing, or this may be a completely new skill to you. Don’t panic! You can find guidance on Study Zone Digital on a number of study-related areas, including:
Online study skills resources
There are online study skills resources covering all of the subjects listed above available here.
Bookable study skills online appointments
You can book online appointments with a study skills advisor here.
Maths and stats online appointments
You can book maths and stats online appointments here.
Identifying your subject Liaison Librarian and subject guide
There is a carefully prepared subject guide ready for you. It will introduce you to your dedicated Liaison librarian that you can book an online appointment with for help. It will also point you to key resources and databases. Please select from the list below:
Copyright support
As a member of the University you will encounter copyright issues during the course of your work and study, whether using other people's copyright works or creating your own. You can find comprehensive guidance and support via the Copyright Toolkit in Sharepoint.
Reading list support
Online reading lists provide quick and easy access to your resources. You can find out more about the Reading List service via the Reading List support materials in Sharepoint.
Digital library
Distance learners have full use of our digital library to access ebooks, chapters, journal articles and more:
Single sign on
Enter your University email address and password to authenticate using 'Single sign on'.
Library search
Use library search to find ebooks in our collections: https://librarysearch.exeter.ac.uk/discovery/search
Once you have typed your keywords in the search box you can 'Refine your results' by selecting your preferred options in the column on the left. For example, you could select: 'Available online' to avoid scrolling through titles that are not available to you unless you can visit the libraries in person.
Databases
You can also browse for ebooks, ejournals, newspapers archives, financial data and so on, in individual databases:
Select your subject guide
There is a carefully prepared subject guide ready for you. It will introduce you to your dedicated Liaison librarian that you can book an online appointment with for help. It will also point you to key resources and databases. Please select from the list below:
Library account
Your online library account will be automatically created once you have competed registration as a student with an enrolment status of 'currently enrolled' and you have activated your IT account. .
Email library@exeter.ac.uk or click on 'Ask us' for live chat for us to confirm that your account has been created.
You will not need a physical library card (Unicard) in order to access online resources. You will need a Unicard to swipe into library buildings and to use our self service borrowing kiosks
Single sign on
To log in to your library account or to online resources you should use the 'single sign on' option and enter your University email address and password.
Resetting your password
If you need to reset your password you should phone Exeter IT on 01392 72 50 50
Requesting your Unicard
You can request a Unicard via the Unicard Application portal. You will need a Unicard to swipe into library buildings and to use our self service borrowing kiosks.
If you are on an official distance learning or online course please log an enquiry in SID Online with the category “Unicard distance learner request” to confirm the address you would like your card to be posted to. NB You will login to SID with your username abc123 rather than your full email address.
If you are not based in Exeter / unable to collect your Unicard on campus please log an enquiry in SID Online with the category “Unicard distance learner request” to confirm the address you would like your card to be posted to. NB You will login to SID with your username abc123 rather than your full email address.
If you are on a Degree Apprenticeship please log an enquiry in SID Online with the category “Unicard Request – Degree Apprenticeship” to request your card. NB You will login to SID with your username abc123 rather than your full email address.
Online students
Students registered on Online courses will be expected to use online resources only.
Borrowing
Distance Learners and registered Partnership students are welcome to borrow books on Campus. You will need a Unicard to swipe into library buildings and to use our self service borrowing kiosks. You should ask to get a Unicard printed at the following locations depending which is your home Campus: Cornwall Card Office (Penryn), info@stlukes (St Luke's) or Forum Student Information Desk (Streatham).
Once your card number is on our library management system you will be able to use our self service borrowing kiosks. Where there is a short delay updating the card number in our system our library enquiry desk staff will be happy to loan items to you during staffed hours.
Recalls
Recalled books should be returned within a week where possible. If a recalled item cannot be returned please email library@exeter.ac.uk so that we can find the best solution for you and the requester.
Renewals
Most loans automatically renew each week unless the account expiry date has been reached or the item has been recalled.
Returns
Books can be returned in person at any of our Campus libraries or by second class post. Click for further details on in person returns. There are further instructions for Postal loan returns here.
Requesting scans and postal loans
You can request a scan or postal loan within the UK of items held in our collections via this form if you are unable to visit Campus and have an AccessAbility Individual learning Plan (ILP).
Library staff will aim to supply:
If your circumstances mean you are unable to visit campus and you cannot access materials you need digitally please email library@exeter.ac.uk We will work with our Liaison Librarians to identify suitable digitally available alternatives.
Requesting articles and chapters from another institution
If we don't have the article or chapter you need in the University of Exeter library collections you can request chapter scans, articles from other institutions using this library search form.
These are usually supplied as PDFs in just a few working days.
Please check library search first to make sure we don't already have what you need in our collections.
Accessing your local University libraries
It is strongly recommended that you apply to the SCONUL access scheme so that you can access your local academic libaries for study space, reference access to books and in most cases also to join and be able to borrow books.
To qualify for SCONUL Access you must be registered as a library user.
If you don't have a Unicard
You will need to present photo ID as well as your approval email when you visit a library within the scheme. If you do not have a physical student ID card with a photo, other forms of ID (including virtual IDs) are permissible in lieu of, as long as they include a photo.
Acceptable photographic ID:
University of Exeter LibGuide is licensed under CC BY 4.0
