Skip to main content

Document Delivery: Going beyond the UoE library collections

The Document Delivery service sources items that are not part of Exeter University's collections and makes them available to you. 

Most requests are fulfilled by the British Library or other UK institutions but, where necessary, we can source items from across the globe. 

The Document Delivery service is available to current, registered University of Exeter academic staff and students.

Before making a request, please consider the following ...

 

1. Is the item already held in Exeter's collections? 
Check our holdings via the Library Catalogue. 
2. Is the item a brand new book? 
The Document Delivery service cannot borrow books published within the last 12 months as other libraries rarely lend new stock. 
To request brand new books students should submit a "Purchase Suggestion" form and staff should order via their Library Liaison Officer. 

Making a Request

Based at Exeter? 
Request an item 

Based at Cornwall?
Request here

Based at Knowledge Spa?
Have Exeter tokens?  

Email your request details to

libraryhelp@exeter.ac.uk 

 

 

I want an ...

  • Most journal articles arrive electronically as PDFs.
  • See our Electronic Delivery section for guidance on receiving articles from the British Library.
  • Allow approximately 2-7 days for delivery, some items can take longer.
  • Please note that due to copyright law it is only possible to request 1 article from each individual journal issue.
  • Allow approximately 7-10 days for delivery, some items can take longer.
  • Some rarer items may be supplied  for "Library Use Only" and cannot be consulted outside of the Library. Staff will inform you if this is applicable when the item arrives at Exeter.
  • Loan periods will differ but most items are loaned for approximately 4 weeks.
  • Books borrowed via the Document Delivery service cannot be renewed. If a book is required for extended consultation then please complete an I Want One of These form (students) or request a purchase via your Library liaison officer (staff). 
  • If you don't need the whole book why not request a Book Chapter instead? These usually arrive more quickly and in the form of PDFs you can keep.
  • Please let us know as soon as possible you if you lose an interlibrary loan. The British Library may charge in excess of £160 for a lost item.
  • Most chapter scans arrive electronically as PDFs.
  • See our Electronic Delivery section for guidance on receiving scans from the British Library. 
  • Allow approximately 2-7 days for delivery, some items can take longer.
  • Please note that, due to copyright law, it is only possible to request up to 1 chapter or 10% of an individual work. 

Please try the following routes before requesting via the Document Delivery service:

If you cannot access the material you require via these routes please submit your request to us using the "request a book" option. You can add the additional thesis information in the "additional information box."

Loading ...

How do I pay?

  • Credit/debit card  
  • Using a pre-paid token code (CLES, SSIS, UEBS)
  • Using an agreed allocation (eligible staff/students in HUMS and CEMPS )

​Current Fees 

  • £15 per item for members of the University of Exeter. 
  • Items sourced from abroad may require the payment of an additional £30 or a further 2 tokens.
  • If a UK search is unsuccessful, Library staff will contact you before applying overseas. 

Document supply charges are reviewed annually, in light of changes in British Library pricing.  

Academic staff -  unlimited number of inter-library loans

PGR (FT) - 20 inter-library loans per year

PGR (PT) - 10 inter-library loans per year

PGT (FT/PT) -  5 inter-library loans per year

UG Single Honours finalists -  5 inter-library loans

UG Combined Honours finalists whose subjects are both in HUMS may apply for 5 inter-library loans

UG Combined and Flexible Honours finalists taking a dissertation in HUMS module may apply for 5 inter-library loans

Staff and students who meet these criteria will be automatically recognised by our database.
You should be able to login and your submit your requests via our online form.

Academic staff - unlimited number of inter-library loans

PGR (FT/PT) -  5 inter-library loans per year.

Staff and students who meet these criteria will be automatically recognised by our database. You should be able to login and your submit your requests via our online form.

Token eligibility is decided by your college. 

Staff and students should request tokens through their college administrators.

PGR may apply for an unlimited number of inter-library loan tokens. Email ssis-grs-stlukes@exeter.ac.uk for token code or collect from G44 South Cloister (SSIS PGR Support team).  There is a limit of 5 token codes at one time. 

Staff and other students should request tokens via their local administration team. 

 

Penryn based students and staff have an allocation of requests they can make. To find out more, please click here . 

Loading ...
Contact Us