Online Chat
Using our online chat service is the quickest and easiest way to get help from real life library staff. Whenever you see the "Ask us" button on our webpages, a member of staff is available to help you.
Our chat is staffed by University of Exeter library staff 10.00 – 5.00 Monday to Friday and 10.00 – 6.00 at weekends. Outside of these times library staff at other institutions may answer your chat. They will need your email address to refer on any enquiries they cannot answer.
Library and study skills enquiries
This chat service is for library and study skills enquiries. We will answer enquiries directly whenever possible or may direct you to self-help resources including libguides. For more complex questions, the frontline team staffing chat will refer your enquiry on to liaison librarians, study skills advisers, and other expert colleagues who will respond to you by email. We may also direct you to non-library teams within the University where relevant.
We're here to help and support you 24/7. If you need help with any aspect of using the e-resources then:
Email: library@exeter.ac.uk
Or use the blue Ask Us Live Chat button on the side of this page
Get in touch for help and advice on making the most of your library resources, or to book a 1:1 appointment with your Librarian.
Select your subject from the drop down menu to find your librarian.
For more information about your Library Liaison Teams, click here.
University of Exeter LibGuide is licensed under CC BY 4.0
